Something is just not right about this company. I have a mole in the company I will report back later.
This was my second time at this location, and I would recommend this location over the Southeast 82nd location in a heartbeat. I went in to have my oil changed, and the customer service, in the speed were excellent!
Honest-1 is the only repair shop I've been to in Portland that is completely transparent about what's wrong and how much it'll cost to fix. Also, no wait time when I went (Jason is the best!)
I'm satisfied with the work of the men, front desk guy is a good friendly and service oriented under writer.
I felt the service here was very straightforward and attentive. The mechanic who worked on my car happened to be in the lobby when I came to pick up the car, and they happily talked with me at length about my car.
Called and was able to schedule an appointment promptly. Was greeted warmly, car was serviced within the promised time and at that price, and I was treated well as a guest. No attempts to upsell that I’m used to having to battle at other places. Highly recommend!
I had a two year Amer'cas Best Care Plan that was actually not part of their location to offer the service, but they helped me with it anyway, which it was amazing! thanks!
I've been a customer for over 9years. In the last 2 years I've seen this place seriously drop in quality and customer service. I won't be back ever. Everything from over charging me for a cooling system repair that they had to fix again in less than 8months to a suspension repair that is still giving me problems. The last issue that happened a couple of weeks ago, I'm not so sure wasn't caused by The faulty repairs on the cooling system. A n d they charged me to look at my car. Plus a healthy dose of bad attitude and rudeness. No thank you. This place got the last dollar they will ever see from me. BEWARE
I always feel good about bringing my car here. The team is friendly, helpful, and honest—never recommending services I don't need or price gauging. Honest-1 is my go-to shop for maintenance and repairs.