Talk about an honest mechanic shop. I have always been Leary on places that have the name honest in them but this place for sure will take care of you. If you go to the stark location Scotty is the best. They talk to you like you are a person, dont lecture you on neglect and make sure you understand the importance or relevance of the care needed in your car. You dont need a mechanics degree to understand what they are explaining. Might be a little more pricey than some locations but this experience is you get what you pay for. I would rather pay $10 more to KNOW and feel confident I am being taken care of in the right way. From simple as oil change to struts and transmissions. And if they cant do the work they have a great partnership with other business referrals!
Stopped in this morning to have a brake light replaced and not only did they replace it in less than 5 minutes, they did it as a courtesy NO CHARGE! Unexpected and appreciated, I will definitely come back when I need a service or other issue looked at. Thank you for your help this morning Jason!
These guys really take care of their repeat customers. After having some reliable brake work done earlier in the year here, I recently was preparing for a cross country road trip and not only did they help fix an issue with my hood latch free of charge, they offered me a complimentary oil change to send me on my way. My older vehicle performed swimmingly for the 2000+ mile journey. Thank you Jason for the fantastic service.
Something is just not right about this company. I have a mole in the company I will report back later.
This was my second time at this location, and I would recommend this location over the Southeast 82nd location in a heartbeat. I went in to have my oil changed, and the customer service, in the speed were excellent!
Honest-1 is the only repair shop I've been to in Portland that is completely transparent about what's wrong and how much it'll cost to fix. Also, no wait time when I went (Jason is the best!)
I'm satisfied with the work of the men, front desk guy is a good friendly and service oriented under writer.
I felt the service here was very straightforward and attentive. The mechanic who worked on my car happened to be in the lobby when I came to pick up the car, and they happily talked with me at length about my car.
Called and was able to schedule an appointment promptly. Was greeted warmly, car was serviced within the promised time and at that price, and I was treated well as a guest. No attempts to upsell that I’m used to having to battle at other places. Highly recommend!