Portland Auto Repair

(503) 233-4003updated hours:
Mon - Sat: 8:00 AM - 5:00 PM
5

5

Very dependable and affordable oil change service. Won’t try to upsell things you don’t need. I’ll be going here for tire rotations and other general maintenance as well.

5

Only spot that could immediately fix my tire when it had a hole. They got it done quick and it was only $28 whereas I was quoted $45 at other places. They were really nice and professional as well.

5

This is where my car goes when she isn't feeling well from now on. They were the absolute definition of "no screwing around" would recommend HIGHLY.

5

I would recommend this shop to anyone in a heartbeat. My Ford Focus overheated on my way home from work. White smoke was pouring out of the hood. It caught me completely off-guard. Honest 1 was the only shop out of the four that I called that could accept the tow the same day I called them. They fit me into what I imagine was an already tight schedule, while the other shops told me I would have to wait up to two weeks for them to see my car. While I totally understand that's not the other shops' fault (other people have dire car problems too!), I desperately need my car to get to work because public transit does not run to my job's location during my shift hours and I could not wait that long to have it seen. They immediately found three different problems with my car. A major coolent leak, a bad battery, and an oil change (that one I was expecting). They set to work on my car, fixed everything so they could make sure the head gasket was okay. They flat-out told me they wouldn't release the car without making sure it was completely safe to drive which was incredibly reassuring. And when they fixed the first coolent leak, they found *two more* leaks. I owe these guys for saving my car, and when they found the extra leaks and noticed parts of my engine needed to be cleaned they did it *no cost*. They saved me close to $200 in expenses on the extra leaks alone. Plus, I know everything I was charged for was reasonably priced and everything they found was legit. If them offering free labor for a chunk of the repairs wasn't enough to trust them, they had the seal of approval from my family. My sister has worked with cars for over 16 years, everything from mechanical to billing. She asked to see the quote and description of labor when I wasn't able to explain what the shop was doing to her satisfaction (my total knowledge of cars comes to about "the steering wheel makes it turn?" so when experts ask me about thermostat casings I simply do not have an answer, hah). She and the other car-savvy people of my family (including her husband who re-built an entire car from the ground up, and my father who has helped show exotic cars for most of his life) looked over the quote and assured me all the labor was legitimate, the costs were appropriate, and they were doing me a huge service. As a bonus, they are AAA approved and it was *so easy* to get the tow and get them my information right away for repairs. If you go here you are supporting a local shop (I've driven by it my entire life) with an amazingly attentive staff (always patiently answering any questions and explaining in layman's terms what's going on without a hint of judgement) and skilled mechanics that will fix your car and ensure it is tested again and again for safety before giving it back.

5

These guys helped today 12/31/2020. I had a flat tire and they graciously aired it up so as I could get to Les Schwab many many thanks guys for helping me...

5

I've been going there for several years and they are always very truthful and honest about the problems or lack thereof. I went in for an oil change they notified me of two things wrong with my car that I knew were wrong. But they did not try and say that anything else was wrong with it. It's not the kind of auto shop that tells you you need your motor Replaced and hands you a big Bill and has done nothing. I knew something was wrong with my car so I took it to five auto shops one told me I needed a new computer the other said I needed an entire new motor one said it was my transmission. And sad to say but being a woman they definitely do try and take advantage of me. Lucky for me I have mechanic friends they checked it out and said exactly what honest one said what's wrong with my car. If I had all three things done to my car. Honest-1 it would be less than $400. Much cheaper than a new computer or new motor. They're always very friendly and fast I was there less than a half an hour in and out love the place

5

Jason took amazing care of me! My partner has used Honest-1 before for an oil change and loved it, so they were my first call when an out side light (which I assumed was just burned out and I'd be able to replace easily myself) had actually broken internally and slightly melted the socket and turned it into a Whole Thing. Jason had me come by for a diagnostic, cautioned over the phone that it might require a scheduled return visit depending on how melted, but managed to sqeeze me in right then and there and even threw in a new bulb on the other side just in case it was soon behind. Overall stellar service, and I'll be returning for my next oil change!

5

We got our car in and out same day.

5

Great service at a fair price in the Buckman neighborhood. Thanks for keeping me moving!

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