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Portland Auto Repair

(503) 233-4003updated hours:
Mon - Sat: 8:00 AM - 5:00 PM
5

It's in the name - Honest! And they really are. We have taken our cars to this shop for the last 2.5 years. We are always happy with the service and recommendations.

5

Competence and customer service

5

This place has one of the best electricians in town!

5

Always efficient and friendly service. Auto shops often make me feel a little anxiety, but not these guys. Thanks!

2

Nice enough people and I love that they have female mechanics but on two occasions I was way over quoted. $75 for a headlight replacement that cost me $35 somewhere else. And $800+ for an airmass sensor and cleaning (which ended up not even being the problem) and I got it taken care of elsewhere for $350. Always get other quotes!

5

Excellent customer service and honest mechanics bar-none.

1

It was the worst experience I've ever had, they told me a price over the phone then raised it when I brought my car in for a coolant leak. They disconnected my battery and wiped my car memory, they got grease on the interior, they changed my oil and charged me when I just had it done and didn't need it, without asking me. They didn't fix the leak and I had to bring it in twice afterwards and they made up excuses and tried to make it seem like it was my fault. Take my advice dont take your vehicle here for auto repair.

5

I was visiting from California and my brakes went out. I called Honest and they went out of their way to make sure I was taken care of in a timely manner, so I was able to return to California safely. Made it back to California safely with my family thanks to Honest!

1

Make sure to call around. Just got a quote for $460 for an upstream O2 sensor replacement. It's an $85 part and 10 minutes of labor.

I am sorry to hear your concerns. I checked my system and found you or a quote for you is not in our system. Please let us know if we can help you.

- Honest-1 Auto Care Stark
5

My brakes had been squeaking for a bit so I dropped my car off here to have them replaced. It was around 3pm when I dropped my car off and I was told they could be inspected that day, but they likely wouldn’t be worked on until the next day. At 4pm they called me to tell me that my brakes were fine- that they still had 6-8mm left on them and they didn’t need to be replaced at this time. They even tested out the brakes and told me the squeaking was likely due to dust or cheap pads from the previous repair shop. I ended up having my tires rotated and picked up my car the next day- my bill was less than $30 and the brake inspection was free! I appreciated so much, how honest the shop was with me. They could have replaced everything, charged me $250 and I would never have known that I didn’t need the service. I think that deserves 5 stars. Thank you!

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