Portland Auto Repair

(503) 444-8590updated hours:
Mon - Sat: 8:00 AM - 5:00 PM

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5

You're putting your car and your trust in these guys to do what's right for your car in a way that's also fair to you. With Honest-1, I wouldnt hesitate.

5

These guys have always been solid! They never bulls**t you. Give you up front what is going on and go into as much detail as you need. They are fast and courteous and I wouldn't take my car anywhere else.

5

I've has several really good experiences with these guys over the last month. I live in the neighborhood and brought the car in to get a burned out taillight fixed. The guys did it in no time, changed 3 other bulbs and didn't charge me a dime. I suppose that's a good way to recruit new customers because the next week I came back for a transmission flush. Unlike most other places they scheduled me in for just a few hours allowing me to have my car for most of the day. I guess I'm so used to having to give up my car for a full day no matter how routine the service that this really pleasantly surprised me. The other day there was a rock stuck on with tar between my brakes and the rotors and while another shop wanted to replace ALL of my cars brakes and rotors (front and back!) without taking much of a look, these guys diagnosed the problem, removed the rock and fixed it all, again at no charge, again - a pleasant surprise. You can ask for a buy 3 get one free oil change card next time you're there too. The front desk guys Pete and Steve are very friendly and explain car things in regular words, without pushing unnecessary services on you like many of the other shops that I've gone to. Sure, they'll offer you all the services that they can, but I've never felt pressured in any way. On top of that they have consistently quoted me the lowest price for services compared to 2 other shops in the Portland/ Vancouver area where I used to take my car. This place is just better than what I've come to expect from mechanics these days.

5

It is *so* hard to find an honest mechanic to work on my car. After being pushed around at several different places (and not being able to believe my Ford really needed $3k in repairs), Pete at Honest-1 was recommended to me a year ago (this review has been a long time coming). I can't say enough about how well I was treated. Seriously, as a woman, so many of these shops treat me like I'm out of my league when I talk to them and like I couldn't ever really understand what they're saying. Pete was not only direct, honest, and friendly, but he showed me under my car what exactly was wrong, and helped me understand the necessary steps toward repair. Even beyond that, he gave me advice about what was really necessary, and what was actually inconsequential. BTW, I ended up spending less than $500 on the repairs that supposedly totaled $3000 elsewhere. I love you, Honest-1!

5

These guys rock! They really take care of their customers and the prices are great. But what I like most about them is they are the most environmentally conscious auto repair shop I've ever come across!! They use re-refined synthetic oil and they plant a tree for every car they service. I'm sending my friend's husband there, he's a vet and they do free oil changes for Veterans and enlisted people. They even give discounts to police, firefighters and paramedic. I feel like I can trust their word when they tell me something is wrong and they won't try to do extra repairs. I love their free wifi too! I can work while they work and not have to get a ride or take the bus and come back. The mechanics are friendly and respectful. I recommend them to anyone.

5

Great shop!I have been going here for about 3 years with a few different autos.There very prompt and trust worthy. They made a slight error once on something minor and when I came back about it, the manager went out of his way to make it right and gave me a coupon for a free oil change.It's nice to have a place where I feel I can trust what they say.

5

Friendly and fast!

5

they have taken excellent care of 3 cars of mine and i have recommended them to my friends. they are honest, respectful and get the job done when they say. plus i only live 1 block away, i know they are there for me. Gd guys they are

5

Honest -1 is just what it says...HONEST! I've been going there for years with excellent service and the guys are GREAT!! Just got back from the shop with a tire issue and again...another great job!! Thank you guys!!

5

I started using this shop because it was close to my house but I continue going there because they have great customer service and reasonable prices. Pete is always honest and explains things in a way I can understand. I went to Les Schwab for some break work and they told me I had a broken rotor which was going to cost over $300 I took the estimate to Honest-1 and got the part for half the price. They always get my car in quickly and finish the work by the end of the day. I would recommend this shop to anyone, Pete will help you out.

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