I've has several really good experiences with these guys over the last month. I live in the neighborhood and brought the car in to get a burned out taillight fixed. The guys did it in no time, changed 3 other bulbs and didn't charge me a dime. I suppose that's a good way to recruit new customers because the next week I came back for a transmission flush. Unlike most other places they scheduled me in for just a few hours allowing me to have my car for most of the day. I guess I'm so used to having to give up my car for a full day no matter how routine the service that this really pleasantly surprised me. The other day there was a rock stuck on with tar between my brakes and the rotors and while another shop wanted to replace ALL of my cars brakes and rotors (front and back!) without taking much of a look, these guys diagnosed the problem, removed the rock and fixed it all, again at no charge, again - a pleasant surprise. You can ask for a buy 3 get one free oil change card next time you're there too. The front desk guys Pete and Steve are very friendly and explain car things in regular words, without pushing unnecessary services on you like many of the other shops that I've gone to. Sure, they'll offer you all the services that they can, but I've never felt pressured in any way. On top of that they have consistently quoted me the lowest price for services compared to 2 other shops in the Portland/ Vancouver area where I used to take my car. This place is just better than what I've come to expect from mechanics these days.